moderne elegante wohnzimmer
it's so important that people feel that they get a response when they write a review. they want to be acknowledged our main concept is to be timeless. we want to attract people who appreciate classic style. guests of three and four star hotels, in our opinion, they come in, check in, they stay here, they have breakfast and then they leave again. so we don’t have a lot of interaction with them directly. that is why online you need to get in touch with them. we understood that it is very important that people feel they get a response when they write a review.
we realised they want to be acknowledged, and they like to actually hear back from us. we want to come closer to the guests. they come here and they feel more personally taken care of than in big chain hotels. there are a lot of guests who appreciate that. they like the idea that they stay in a very classy hotel. often people come to us and they don’t want to stay in a very modern property. where they can’t find the light button or they have loud music in the elevators. they enjoy that it is a sort of small, classy, grand hotel. so it’s a very great atmosphere and i always say the best thing coming to work is that i don’t really call it work.
coming to the hotel is like moving from one living room to the other living room for myself. and that is a huge advantage in life, if you don’t call your work, work.
